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Support Options

We are committed to providing our customers with the highest level of support possible. To that end, we have multiple support mechanisms in place.

1. Post in our Support Community

We just launched our brand new Support Community for all of our products and to support the CodeIt.Right product efforts.

General Support Forum
CodeIt.Right Discussion Forum
CodeIt.Right Gold Support Forum (for current Gold Support subscribers)
CodeIt.Once Discussion Forum
PrettyCode.Print for .NET Discussion Forum
PrettyCode.Print for VB6/VBA Discussion Forum
SmartOutline for VS2005 Discussion Forum
.NET Coding Guidelines Discussion Forum

The Community replaced the old FogBugz based product support forums and we imported the old forums data into the new site.

2. Post a Support Ticket

To reach our support/sales staff fill in our Online Support Form or email us at customer-service@submain.com

Do you use a spam filter? We answer all email to this address within one business day. If you have not received a response, please double check that you don't have any spam filters installed which are blocking our messages to you. If you maintain an incoming whitelist, please allow all messages from the submain.com or cs.submain.com domain.
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